In that case, there may be something wrong with them, not just one specific model. Suppose other locks do experience this problem, too, then.In that case, you should contact customer support ASAP so they can send another one immediately! If they aren’t, maybe it’s just the Schlage Be365 that needs repairing. Check if any other locks are affected by this problem. The Schlage Be365 may have been damaged during shipping or delivery and needs to be returned for repairs. If the door lock has a problem confronting the turn, it’s probably because of a defect with the device. If so, consider the replacement of damaged parts as well as other possible causes of failure, such as wrong installation or malfunctioning power source (battery).Ĭommon Schlage be365 problems and troubleshooting Schlage be365 won’t engage the turn and spins outside Schlage be365 components damaged, such as cracks or scratches on its exterior case or faceplate.If additional locks in your system work, but this one does not, then it’s most likely an issue with this particular lock rather than a problem with your entire security system. Test your system to see if other locks work correctly or not. In some cases, dirt or grime can get in between the metal parts of your lock and prevent them from working correctly. Ensure no obstructions prevent your cam arm from opening completely when using your code on the Schlage Be365 lock.
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